Returns & Complaints

I received the wrong product, what can I do?
Unfortunately it can happen that you receive the wrong product. When that happens, please contact and then we will sort things out for ...
Thu, 11 Aug, 2016 at 6:44 PM
I would like to return a product, is that possible?
Yes, it is possible to return one or more products to us. But please understand that products need to be unopened and may not have been used. Due to hygien...
Thu, 9 Jun, 2022 at 12:10 PM
I would like to cancel my order, is that possible?
If you would like to cancel your order (before it is shipped), you should contact us immediately at We are working with a fulfilment par...
Thu, 9 Jun, 2022 at 12:13 PM