Returns & Complaints

I received the wrong product, what can I do?
Unfortunately it can happen that you receive the wrong product. When that happens, please contact support@moquer.com and then we will sort things out for ...
Thu, 11 Aug, 2016 at 6:44 PM
I would like to return a product, is that possible?
Yes, it is possible to return one or more products to us. But please understand that products need to be unopened and may not have been used. Due to hygie...
Thu, 11 Aug, 2016 at 6:46 PM
I would like to cancel my order, is that possible?
If you would like to cancel your order (before it is shipped) you should contact us immediately at support@moquer.com. We are working with a fulfilment part...
Fri, 24 Mar, 2017 at 1:50 PM