If you would like to cancel your order (before it is shipped) you should contact us immediately at firstname.lastname@example.org. We are working with a fulfilment partner and they pack your order right after the confirmation. Once an order is packed it is not possible to cancel it anymore. So, you should contact us immediately, so we can try to cancel it in time, but in reality it will probably not be possible anymore to cancel your order.
Modified on: Fri, 24 Mar, 2017 at 1:50 PM
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